Automate and optimize your customer processes
Cloudhunter specialises in Microsoft Dynamics, previously known as Microsoft CRM. You can automate any business process with its powerful Dynamics 365 Online platform.
CRM Upgrades
Are you running an old version of Microsoft Dynamics CRM or another legacy CRM? Cloudhunter can help you upgrade your CRM system to Dynamics 365 in the cloud.
Sales Pipeline Management
Dynamics 365 provides an out of the box solution for managing your sales processes, including opportunity tracking, account management, activity targets, pipeline reporting, and mobile apps. With basic configuration, your organisation can achieve a pipeline management foundation.
Service Management
Utilise Dynamics 365 for service Case Management, preventive maintenance tracking, installations, escalations and approvals with a mobile-based app.
Call Centre Phone Integration
Automate call enquiries, answer and escalate your customers. Outbound call tracking, click-to-dial.
Letter Generation
Automate letters from Dynamics 365 with the add-ons. This solution provides powerful mail merging directly from the system. Users can create standard letter templates based on user roles and permissions. Organise your templates by category, save to SharePoint, give directly or post for printing.
Email and SMS Campaigns
Automated emails and SMS with Dynamics 365 add-ons. This solution generates personalised emails directly from the system based on user defined criteria. Emails can be programmatically triggered or dispatched as a campaign. Dispatch of emails is triggered on a trigger or schedule, tailored costs: templates using Microsoft Word.